Cancellation and Refund Policy
Cancellation requests
Requests should be submitted in writing. The effective time is when SAVERON acknowledges receipt during applicable business operations.
Charges
Cancellation and modification charges vary by airline, hotel, transport provider, experience, season and notice period. Non-refundable or special-rate components may be charged in full.
Refund processing
Eligible refunds are processed after the relevant supplier returns funds and applicable charges are reconciled. Banking and supplier processing time may extend timelines; an estimate should be stated in the confirmed booking terms.
Schedule or weather changes
Alternative arrangements remain subject to availability and may create additional cost. SAVERON does not control airline, hotel, transport-provider, weather or government decisions.
Force majeure
Refunds and credits for events beyond reasonable control depend on supplier terms and recovered amounts.
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